Rentals United Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Core services Operational

90 days ago

99.99 % uptime

Today

Website Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

API Live Notification Service Operational

90 days ago

100.0 % uptime

Today

Channels Synchronization Operational

90 days ago

100.0 % uptime

Today

Reservation Processing Operational

90 days ago

99.97 % uptime

Today

White Label Operational

90 days ago

100.0 % uptime

Today

Guest Communication Operational

90 days ago

100.0 % uptime

Today

Data Studio Operational

90 days ago

100.0 % uptime

Today

Book Direct Operational

90 days ago

100.0 % uptime

Today

Stripe Payment Processing Operational

90 days ago

100.0 % uptime

Today

Sales Channel Integrations Operational

90 days ago

99.99 % uptime

Today

Booking.com Operational

90 days ago

100.0 % uptime

Today

Airbnb Operational

90 days ago

99.92 % uptime

Today

Vrbo Operational

90 days ago

100.0 % uptime

Today

Expedia Operational

90 days ago

100.0 % uptime

Today

Google Operational

90 days ago

100.0 % uptime

Today

TUI Villas Operational

90 days ago

100.0 % uptime

Today

Homes & Villas by Marriott Bonvoy Operational

90 days ago

100.0 % uptime

Today

Agoda Operational

90 days ago

100.0 % uptime

Today

TripAdvisor Operational

90 days ago

100.0 % uptime

Today

Other Sales Channel Integrations Operational

90 days ago

100.0 % uptime

Today

PMS integrations Operational

90 days ago

100.0 % uptime

Today

Escapia Operational

90 days ago

100.0 % uptime

Today

365Villas Operational

90 days ago

100.0 % uptime

Today

Guesty Operational

90 days ago

100.0 % uptime

Today

Streamline Operational

90 days ago

100.0 % uptime

Today

RNS Network Operational

90 days ago

100.0 % uptime

Today

Turisoft Operational

90 days ago

100.0 % uptime

Today

iPro Operational

90 days ago

100.0 % uptime

Today

Hostfully Operational

90 days ago

100.0 % uptime

Today

YesBookIt Operational

90 days ago

100.0 % uptime

Today

Mews Operational

90 days ago

100.0 % uptime

Today

TABS Operational

90 days ago

100.0 % uptime

Today

Other PMS Integrations Operational

90 days ago

100.0 % uptime

Today

Server infrastructure Operational

AWS sqs-eu-west-1 Operational

AWS sqs-ca-central-1 Operational

AWS route53 Operational

AWS elasticache-eu-central-1 Operational

AWS elasticache-eu-west-1 Operational

AWS ec2-ca-central-1 Operational

AWS rds-ca-central-1 Operational

AWS rds-eu-west-1 Operational

AWS ec2-eu-west-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Rentals United XML API Response Time

Fetching

Sales Channels Synchronisation Delay

Fetching

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Airbnb API issues

Postmortem - Read details
Jul 20, 07:03 UTC

Resolved - We have received confirmation from Airbnb that the issue with their API has been resolved. The disruption, which began sometime yesterday and ceased this morning, is no longer occurring. Airbnb has assured us that we should not expect a recurrence of this issue.

Airbnb's engineering team is actively investigating the root cause of the problem and evaluating its impact. They also determine whether this incident warrants an addition to their incidents page.

Thank you for your patience and understanding.
Jul 19, 18:28 UTC

Identified - We are currently experiencing disruptions with the Airbnb API, resulting in the cessation of booking notifications being sent to Rentals United.

Airbnb has been informed of the issue and is actively working towards a resolution.

In the interim, we are implementing a workaround to manually retrieve bookings from Airbnb to minimize the risk of overbookings.

We will provide further updates as soon as we receive additional information from Airbnb regarding the status of this issue.
Jul 19, 16:29 UTC

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Airbnb data synchronization delays

Resolved - Availability and rates synchronization with Airbnb has been completed.
Jul 16, 13:02 UTC

Monitoring - We want to update you on our ongoing efforts to resolve data synchronization delays with Airbnb.
The root cause of the data synchronization delays has been fixed.

In our commitment to ensuring accuracy, we have proactively triggered synchronization for availability and rates with Airbnb.

Our team is actively monitoring the process.
Jul 16, 11:21 UTC

Identified - We are currently experiencing delays in data synchronization with Airbnb. Our team is actively investigating the issue to identify the root cause and implement a resolution. Further updates will be provided as we work towards a resolution. We appreciate your patience.
Jul 16, 08:08 UTC

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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